Privacy & Security
How can I be sure that my information is safe and secure?
Here at Tech Supply Group we know the risk associated with inputting your credit card data online. It is because of these risks that we are at the forefront of providing the most secure shopping experience on the internet today by using such technology as:
- 256 Bit Secure Socket Layer Encryption: Your private information is encoded and encrypted 256 times over, so there is absolutely no way anyone unauthorized can see your private data.
- Hacker Safe Technology: Using the highest government standards available, Hacker Safe scans every aspect of using a 6-step security process. This ensures that hackers never have the opportunity to “break” into this site.
Tech Supply Group is also tested and certified daily to pass the Credit Card Industry Security Standard requirements of Visa, MasterCard, American Express, and Discover. These tests are designed to ensure purchasing over the internet is just as safe as traditional stores where your card is “swiped”.
What will my information be used for?
Personal information given to us through ordering with Tech Supply Group is not shared with any other entity without your permission. It is only used for processing your order.
Billing / Credit Card Charges
All Transactions are in US Currency (USD)
We accept all major credit cards including Visa, MasterCard, Discover, and American Express. There is no surcharge for using your credit card to make purchases with Technology Supply Group. Please be certain that the information you provide is an exact match to your billing information. Any differences may cause a delay in processing your order.
Tech Supply Group reserves the right at any time after receipt of your order to accept or decline your order for any reason. If Technology Supply Group has suspicion of a fraudulent order they have the right to withhold shipping of product(s) until the customer is contacted.
Credit Card Protection:
We use the latest 256-bit Secure Encryption Servers. This way you have peace of mind knowing that your private information is secure. All credit card orders placed through Technology Supply Group are fully protected against fraud by your credit card company. Personal information provided to us while ordering with Technology Supply Group is not shared with any third parties. It is only used for processing and fulfilling your order.
Once your order is processed* during regular business hours, you will be emailed the manufacturers download link and product serial number. Technology Supply Group does not issue refunds for downloaded software.
Tech Supply Group is not responsible for replacing lost serial numbers or with other technical issues beyond our control. It is the customer’s responsibility to contact the manufacturer for any technical issues.
There is a growing concern for fake, pirated, and bootlegged software. With Tech Supply Group you do not have to worry about that. We guarantee all our software is 100% authentic, and legal. We do not, and will not sell any suspicious software! All downloadable software will be processed with 4-24 hours after the payment has been verified against our credit card processors fraud detection standards. You will receive a download link to a secure server where the download is located. You will also receive your serial number for the software you purchased once your order is processed.
Photographs and images are provided for illustrative purposes only, and do not necessarily indicate the actual appearance of the product. In choosing a product, please rely on the title, product listing, technical specs, price and manufacturer number to verify the product is the version desired.
OEM software is a full version of the software which will include the installation disc(s), Certificate of Authenticity, and product keycode/serial number (if necessary). OEM software does not come in a retail box, doesn't include printed manuals, cannot be transferred (even if the original computer breaks), and is not eligible for free technical support from the manufacturer. Help files are normally included on the disc. OEM software can be upgraded to future versions of the software.
Only orders that are shipped to destinations in Florida are subject to sales tax. Orders shipped to those destinations will be charged a 6% sales tax and County Discretionary Sales Surtax.